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Going beyond telecenters to foster the digital inclusion of older people in Brazil: lessons learned from a rapid ethnographical study

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dc.creator Ferreira, Susan M.
dc.creator Sayago Barrantes, Sergio
dc.creator Blat, Josep
dc.date 2016-06
dc.date.accessioned 2025-11-03T12:15:19Z
dc.date.available 2025-11-03T12:15:19Z
dc.identifier https://doi.org/10.1080/02681102.2015.1091974
dc.identifier 0268-1102
dc.identifier 1554-0170
dc.identifier http://hdl.handle.net/10459.1/71248
dc.identifier.uri http://fima-docencia.ub.edu:8080/xmlui/handle/123456789/24025
dc.description Telecenters take on a prominent role within the current information and communications technology (ICT) ecosystem in Brazil. They are seen by a great many as a key means to foster the digital inclusion of the older population in the country. This paper draws upon a rapid ethnographic study conducted with 78 older people in a center that teaches computer classes to seniors in Brazil. The results show that providing older people with technological infrastructures is not enough to strengthen their digital inclusion if their basic and non-instrumental needs are not taken into consideration in defining educational activities to be carried out in public centers. Participants’ basic needs when it comes to interacting with ICT, such as coping with accessibility issues, were dynamic, whilst non-instrumental needs, fulfilled by using these technologies, such as interacting with relevant others, remained fairly constant throughout the study. Drawing on the results of the study, strategies for fostering the digital inclusion and well-being of older people in Brazil that go beyond telecenters are suggested.
dc.language eng
dc.publisher Routledge
dc.relation Reproducció del document publicat a: https://doi.org/10.1080/02681102.2015.1091974
dc.relation Information Technology for Development, 2016, vol. 22, sup. 1, p. 26-46
dc.rights cc-by, (c) S.M. Ferreira et al., 2016
dc.rights info:eu-repo/semantics/openAccess
dc.rights http://creativecommons.org/licenses/by/4.0/
dc.subject Older people
dc.subject Digital inclusion
dc.subject ICT use
dc.subject Ethnography
dc.subject ICTD
dc.title Going beyond telecenters to foster the digital inclusion of older people in Brazil: lessons learned from a rapid ethnographical study
dc.type info:eu-repo/semantics/article
dc.type info:eu-repo/semantics/publishedVersion


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